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How to use device targeting

Device targeting sends phones, tablets, and desktops to different destinations from one slug — app stores, desktop checkout, or a simpler mobile page.

Zipy editorial · 2026-07-29 · 7 min

Key takeaways

  • User-agent targeting is a hint, not a lab result. Keep a default.
  • Send phones to the store or mobile page that can complete the job.
  • Combine with geotargeting only when both rules have a fallback.

When one landing page is the wrong door

A desktop pricing page with a tiny tap target wastes a phone click from a Story. An App Store badge on a laptop wastes a click from a newsletter. Device targeting lets the same public slug choose. The person still sees one URL on the card or in the caption.

Typical splits: iOS to the App Store, Android to Play, desktop to the web checkout. Or phones to a short mobile form and desktops to the full configurator.

Read the signal with some humility

The shortener reads the user-agent. People spoof it. In-app browsers lie. Tablets sit in a gray zone. Set an explicit tablet rule or accept that they will hit the default. Log enough to debug a bad week. Do not build a compliance process on user-agent alone.

Rules that stay maintainable

Name destinations by job, not by OS version. When Apple changes a store URL, you edit one target. Pair device rules with campaign UTMs so finance still sees one flight. In Zipy, device targeting ships with geotargeting on paid plans. Test each rule once with a real phone before you print the QR.

MDN: User-Agent header

Related: what-is-geotargeting · how-to-track-social-media-link-clicks

Questions

Should every link be device-aware?

No. Use it when the next step is actually different. A blog post can stay one URL.

What about smart TVs and consoles?

Send them to the default unless you have a destination that works on that screen.

Can I A/B devices instead?

A/B is for offers. Device targeting is for capability. Do not mix them in one rule set without writing it down.

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